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Voicescape
Technology • North West • Growth
Company
information
Total BGF investment
£9 million
Investment date
April 2023
Head office
Manchester
Through a mix of automation technology, behavioural insights and data science, Voicescape can help drive innovation and tackle the most significant challenges faced by social housing.
It works with more than 50 registered social housing providers and local authorities across the UK, empowering them to connect with their communities at scale, across various critical touchpoints (including rent collection, customer satisfaction feedback, and gas and safety checks).
Voicescape has already made some strong strategic acquisitions, and our investment in the business is being used to expand its product suite, as well as supporting the development and growth of its AI-driven Caseload Manager tool.
“Voicescape’s solutions have been focused on helping organisations use technology to better understand their customers’ behaviours and to improve engagement at scale. BGF is an ideal partner to support the team, to help more organisations in the areas of greatest need.”
Founder at Voicescape
